Questions and Answers

How do I start playing?

The launcher does not download or update the client.

The game closes or shows an error on launch.

There is no sound, graphics issue, or black screen.

How do I contact support?

What should I do if Velirs were not credited?

Where can I see my Velirs balance?

Can I change my password?

I forgot my password. What should I do?

I cannot sign in to my account.

How do I protect my account?

Where can I read server news?

What should I do if the server is unavailable?

The client cannot connect to the server.

Can I report an in-game bug?

How do I report a rule violation?

Where will I see the support reply?

FAQ - BNS: Asura